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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebekah Dutton

November 15, 2025

5  out of  5
rating by Rebekah Dutton
"Was looking for an SR 22 policy and Tim Burnette's office helped me quickly and we're so nice! Insurance is often not enjoyable to deal with but they made it quick and painless! Definitely recommend!"
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Amber Hickman

November 13, 2025

5  out of  5
rating by Amber Hickman
"Dean was wonderful in helping me through my entire experience! From helping with questions and concerns, to making it super easy to get paperwork completed and signed all electronically! I appreciate his time and commitment so much!"
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Jessica Barrett

October 23, 2025

5  out of  5
rating by Jessica Barrett
"We’ve been with Tim Burnette State Farm for YEARS! Love the customer service. Tia and Payton are the best! They answer my every question and are so patient with me - even when I give them the run around when swapping vehicles on our auto plan! We have even saved money by bundling our auto plans with life insurance and the Drive Safe ‘n Save discount! If you’re looking for great customer service and great insurance, this is the place for you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Danny Foutz

October 1, 2025

5  out of  5
rating by Danny Foutz
"Tim Burnett and his staff give the utmost customer service. A quality ran agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Abby kiser

September 30, 2025

5  out of  5
rating by Abby kiser
"I’ve been with Tim Burnette’s office for years and I couldn’t imagine having insurance with anyone else! Everyone in the office is so nice and understanding. Tim’s team members Payton, Dean, Tia, and Baylie are always there with a warm welcome and a smile on their face. I 100% recommend this State farm Office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Kelly

September 24, 2025

5  out of  5
rating by Kathy Kelly
"This office was easy to find and full of great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tammy Rosenbalm

September 18, 2025

5  out of  5
rating by Tammy Rosenbalm
"Came in the office earlier today and Tia took care of things for me. Much appreciated!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wilguens Estavien

September 17, 2025

5  out of  5
rating by Wilguens Estavien
"Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Baylie Mondrage

September 15, 2025

5  out of  5
rating by Baylie Mondrage
"Exceptional office! Everyone was so kind and helpful. Definitely recommend this office. Best service around!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tia Oliver

September 15, 2025

5  out of  5
rating by Tia Oliver
"They are sweet people here and the one that took the money"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Campbell

September 15, 2025

5  out of  5
rating by Lisa Campbell
"I love coming into this office and being recognized as a loyal customer. I love talking to everyone in the office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharon Mumpower

September 11, 2025

5  out of  5
rating by Sharon Mumpower
"Always helpful and friendly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Forrest B

August 27, 2025

5  out of  5
rating by Forrest B
"Easy to work with. Tia was prompt and helped with all my questions!"
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Tia Jenkins

July 21, 2025

5  out of  5
rating by Tia Jenkins
"Great office and staff! Pleasure to deal with."
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Tasia Bush

July 10, 2025

5  out of  5
rating by Tasia Bush
"Have been using Tim office if and on for years. Peyton is the next best always their to help no matter what is she can. Love this state farm family"
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DJ Romines

June 23, 2025

5  out of  5
rating by DJ Romines
""Everyone in the office is great, would definitely recommend""
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Scott Nichols

May 1, 2025

5  out of  5
rating by Scott Nichols
"Awesome group of people in this office you can't go wrong here"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kristie Hampton

February 20, 2025

5  out of  5
rating by Kristie Hampton
"I had been with the same insurance company all of my adult life - Dean reached out and asked if he could do a quote for me with State Farm. He was able to save me $1,000 per year on home and auto! The process to switch providers was extremely easy! I would absolutely recommend Dean at Tim Burnette's State Farm office. Extremely satisfied and thankful for the help and savings"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauren Boyda

January 22, 2025

5  out of  5
rating by Lauren Boyda
"State Farm is good but the people here are really great. So happy with the help i received on my polices! Carlie has been great about reviewing all of the information with me and making sure I have the coverage I need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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S McCall

December 10, 2024

5  out of  5
rating by S McCall
"My car insurance kept increasing, even though I have never filed a claim. I called State Farm and spoke with Debra McCroskey who gave me a fantastic quote/rate that I could not pass up! Saved me a lot of $$. A GREAT office with amazing customer service and friendly people."
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Jerome Mcneil

October 31, 2024

5  out of  5
rating by Jerome Mcneil
"Great customer service good policy I'm a new customer and I received everything I needed would recommend these guys"
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Shirley Powell

July 29, 2024

5  out of  5
rating by Shirley Powell
"Resolved my issue & email was sent in explaining reason for my concern in payment of my car premiums! Great job & thanks again for great service! S. Powell~"
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Natasha McCroskey

July 29, 2024

5  out of  5
rating by Natasha McCroskey
"We just signed up with State Farm today for home, auto and life insurance and couldn't be more happy with the excellent customer service and great prices. Debra McCroskey was outstanding! Thank you Debra!!"
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Taylor

July 18, 2024

5  out of  5
rating by Taylor
"Very friendly, and saved me money. I totally recommend State farm."
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Kathy Givens

July 3, 2024

5  out of  5
rating by Kathy Givens
"Was cancelled by my insurance company however this company came to my rescue. Helpful, considerate, kind and answered all questions I had. Great people to deal with."